FQAs

FQAs

Want to know more common LED channel questions? Hope the answers below can solve your confuse.

Yes, We provide free samples LED channel for quality testing.

Low MOQ, 1pc for sample testing is available.

Our standard length is 1meter,2 meters, 2.5 meters or even 3 meters long, the maximum length is 6 meters and we also do customized length for you if needed

Sample and bulk cargo within 3 days can be delivered if have available led profile products, otherwise 15-20 days

We usually ship by UPS, DHL, FedEx . It usually takes 5-7 days to arrive. Air and sea shipping also optional.

Firstly, let us know your special requirements or application scense.

Secondly, we quote reasonable according to your requirements

Thirdly, customer confirms the samples and places deposit for formal order.
Fourthly, we arrange the production after comfiring the order.

Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Yes. Please inform us formally before our production , we will according your requirment to print your logo on LED profile products

Yes, we offer 5 years warranty to our products.

Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.3%.
Secondly, during the guarantee period, we will send new LED aluminum channel with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Yes, the LED strip light needs channel diffuser. LED strips are easily damaged and turn yellow when exposed to dust and physical contact if the strip light is used alone. The LED strip lights can be better protected by using an extruded LED aluminum profile heat sink and diffuser

PE bags + cartons + 4 black corner protectors in standard packaging

We can provide silver aluminum,black and white aluminum.